Through her knowledge, wisdom, and caring, Paula Rome established an organization of teachers in Rochester who could apply the specially designed instruction that became known as the Orton-Gillingham Approach, for those struggling with mastering reading and spelling skills. The informal mission statement in those early days of the Reading Center was, "....to help all who came asking for assistance and to do it at a cost each family could afford."
Educational testing was done at the Reading Center office and a staff of tutors provided the instruction in their homes, schools, or church rooms. What started as Paula Rome's crusade to provide educational services gradually grew with the help of Jean Osman, a gifted teacher and innovator who joined her in 1957. They shared the work and responsibility as it developed into a sizable, thriving, knowledgeable, and caring agency. With a well-trained and talented staff, the Reading Center became a facility offering many and varied services.